A lot of iPhone users have been reporting a “This accessory may not be supported” error message pop up whenever they try to connect an accessory. Are you facing this issue as well? Do not worry, in this article, we are going to go over everything you need to know about this error message.
We are going to talk about what causes this error message and what you can do to fix it and use your accessory. The steps are simple and will probably save you a trip to the nearest repair store. Without wasting any time, let us get started.
- 1 How to Fix “This accessory may not be supported” Error?
What Is “This accessory may not be supported” Error?
This error has appeared on a lot of iPhones and it does not matter which model it is. The error message is often seen when users try to charge their iPhones. This error is generated because the iPhone thinks that the accessory is not up to Apple’s standards and it will not charge at all.
However, the “This accessory may not be supported” error message can also pop up due to dirt in the ports, physical damage, or software glitches. Whatever the reason may be, we have the best solutions you can use to fix your iPhone.
How to Fix “This accessory may not be supported” Error?
Since there are multiple possible reasons for the error messages, there are multiple possible fixes. You can try them out one by one to make this error go away.
1. Reconnect the Accessory
This might seem like an obvious thing to do, but you have to cover all of your bases. Unplug the iPhone and attach the peripheral device again. Make sure that the phone is plugged in properly. If the message pops up even after 3 or four tries, try the next step.
2. Restart your iPhone
Another obvious method, but there is a reason why repair technicians advise restarting your device for most problems. It will remove any minor bug or close a misbehaving app that may be causing issues.
If you have an iPhone X or 11, press the volume button and the power button until the slider appears. Drag the slider and press and hold the power button until the device turns on again. For other models, simply press the power button until the slider appears and drag it. Press and hold the power button again to turn it on.
3. Check the Ports
Mobile device ports can accumulate lint and dirt because they are carried everywhere. A clogged port may confuse the iPhone and that can make the “This accessory may not be supported” error message to pop up. You should inspect your lightning port and clean it out gently with a paper clip or a brand new toothbrush.
Sometimes, the problem may lie with the ports of the accessory. Simply check the USB port on the accessory and clean it out if you find any dirt.
4. Use MFi Certified Accessories
Apple recommends that you use the charger that came out of the box or use an MFi certified charger. A knock off charger, cable, or accessory can potentially damage the iPhone and the iPhone will show the “This accessory may not be supported” error message to protect itself. The use of cheap knock off chargers is the most common reason for this error to pop up. MFi certified cables and chargers have a “Made For iPhone” sticker on them. You can read more about checking whether your accessory is MFi certified here.
5. Inspect the Accessories for Wear and Tear
Damaged cables and chargers are possible reasons for this issue to crop up. First, examine the cables and ports for any damage. If you cannot find any, try swapping them out and see if the message pops up.
6. Check Accessory Compatibility
Some accessories may not be compatible with your iPhone model. Check the accessory manufacturer’s website or contact them to check whether your iPhone model is compatible.
7. Update Your iPhone
Some iOS versions may not work well with your accessory. If you have put off an iOS update for a while, then updating it to the latest version may be able to fix your issues. To update an iPhone manually, all you have to do is:
- Plug your iPhone to a charger and make sure that it is connected to a strong WiFi.
- Open up Settings.
- Tap General.
- Tap Software Update.
- If you have an update available, tap Download and Install.
- After the download gets completed, you can install it right away or schedule it for later.
- Enter the passcode if prompted and your device will be updated.
8. Take it to the Nearest Genius Bar
You have done all you can. If none of the above methods have worked for you, then your device may be facing a hardware issue. A damaged lightning port or water damage may be causing the “This accessory may not be supported” error message to pop up. These damages can only be fixed by a technician and you should visit the nearest Genius Bar.
That’s all there is to know about the “This accessory may not be supported” error message. We hope that you found this article informative and helpful. If you have any doubts or suggestions, please let us know in the comments section down below and we will get back to you as soon as possible.