iTunes is an essential part of the Apple ecosystem. You can use the iTunes app on your Mac or PC for sharing files, backing up the data on your iPhone or even fixing your iPhone if there’s a major software issue. However, if there is an issue with iTunes not recognising iPhone, it can be the source of a major frustration.
If you are facing this issue, then do not worry. We are going to take a look at what’s causing this issue and we are also going to give you a list of 8 methods that you can use to fix this.
- 1 Why iTunes Not Recognizing My iPhone?
- 2 What to Do if iTunes Is Not Recognizing My iPhone?
Why iTunes Not Recognizing My iPhone?
The reasons can be categorized into two: software and hardware defects.
Software issues include minor bugs and outdated versions of the software. These can be fixed pretty easily and you don’t have to worry about them at all. Hardware issues include defective cables and ports. Most of the minor hardware issues can be fixed, but if the damage is major, you’re gonna have to book a trip to the Genius Bar. You can check out our article on that How to Make Genius Bar Appointment in 2 Minutes.
What to Do if iTunes Is Not Recognizing My iPhone?
Now that you know what could be causing this issue, all you have to do is identify and fix them. We recommend that you follow the order of this list of fixes to determine what exactly is wrong with iTunes.
Before you start attempting the fixes, make sure that your iPhone is properly plugged in and is turned on. Also, make sure that the device is unlocked and is on the Home screen.
You can even try to download iTunes on Windows 10 to connect your iPhone to cross once again.
Method 1: Restart
The first thing you have to do is restart. Even though this is a simple fix, it’s an effective one. Restarting your PC, Mac or iPhone can give your devices a rest and will help them flush out the junk files. This will, in turn, fix some minor bugs and your iTunes might recognize your iPhone after plugging it in.
Method 2: Update iTunes
If you haven’t updated your iTunes recently, then now is a good time to do it. An outdated version of iTunes on your PC or your Mac can potentially cause a ton of issues for you. To update it, just follow these instructions:
- On a Mac, you can launch the App Store and then click on Updates. There you can see whether an iTunes update is available or not. If it is, then click Update and your problems should be fixed.
- On a Windows PC, open up Microsoft Store and click on options at the top right corner. Select Downloads and Updates from the drop-down menu and then click on the downward pointing arrow next to iTunes.
Method 3: Check Your Cable and Ports
Lightning cables are easily prone to wear and tear. This can make iTunes not recognize your iPhone. To confirm this, simply try the lighting cable on another device or borrow one from someone else. If your iTunes can recognize your iPhone now, then buy a new cable.
USB and lightning ports are susceptible to damage or can have gunk stuck in them. You can verify the damage by connecting your device to another port. Also, make sure that nothing is stuck inside the ports of your computer and your iPhone. If there are things stuck inside, simply clean it with a toothbrush.
Method 4: Check Computer Access
If you are connecting your iPhone to your computer for the first time, or if you have reset any of the devices involved, then you have to make sure that the computer has access to the iPhone. Check your iPhone to see if you have the “Trust This Computer?” warning and then hit Trust. If you accidentally hit Don’t Trust, follow these instructions.
- Open up Settings on your iPhone.
- Select General.
- Tap on Reset and then tap on Reset Location & Privacy.
- Reconnect your iPhone to your computer and tap Trust when prompted.
Method 5: Update Your Drivers
If you’re a PC user, the outdated drivers for your iPhone may be the culprit here. Outdated drivers may not work well with your iPhone and can cause this issue. You can update the driver manually from the Device Manager. However, to make things simpler for you, we recommend that you use the Tweakbit driver updater.
Tweakbit will scan your computer for outdated drivers and automatically install them for you. You can check it out here.
Method 6: Update macOS
Updating macOS to the latest version will probably solve this issue. To do so, just follow these simple instructions.
- Open up System Preferences and then select Software Updates.
- If there’s an update available, hit Update Now and wait until the installation is complete.
Method 7: Genius Bar
If nothing above has worked for you, then it’s probably a problem that you can’t solve on your own. The best thing to do now is to leave it to the professionals.
That’s all there is to know if your iTunes is not recognizing your iPhone. We hope that you found this article helpful. If you have any doubts about the methods or any other suggestions, please let us know in the comments section down below and we will get back to you shortly.