Smartphones have become an integral part of our lives today. We use it to communicate with others and it’s also a great source of entertainment. The iPhone is one of the most popular smartphones in the world and it is renowned for its reliability. However, some iPhone units can run into problems from time to time. The iPhone touch screen not working is an issue faced by a lot of users. It’s characterized by intermittent touch issues or a frozen screen. If you are one of these users, then don’t worry. In this article, I am going to give you a few methods that you can use to fix your device.
At first, I am going to talk about the things that can cause this issue and then address the steps needed to solve it. Apart from the last one, most of these methods are simple and free. Let’s get started.
- 1 How to Fix an iPhone Touch Screen That Is Not Working?
- 2 Final Take
Why Does the Touch Screen Stops Working on iPhone?
This issue can be caused by multiple different things. If you recently dropped your iPhone on the pavement or if it’s been submerged in water for too long, then that’s what is causing the touch screen issue. This counts as hardware damage and the screen doesn’t have to be cracked for this to happen. To solve hardware issues, you’re going to have to take your iPhone to a genius bar. There’s also something called the Touch Disease, which only affects the iPhone 6 and the 6 Plus (More on that later).
If the iPhone is not damaged physically, then it’s a software issue and it is something that can be fixed at home. You might need a computer if it’s a more serious problem, but most of the fixes are easy. Software issues occur because of bugs, defective accessories, or unwanted programs. Sometime, the OS may run out of storage space or updates can bring in new errors.
How to Fix an iPhone Touch Screen That Is Not Working?
I have read multiple user reports and solutions. This list of methods is a compilation of successful methods and I recommend that you follow the order of the list.
1. Clean Your Screen
The first thing to check is whether your screen is clean or not. Dirt, oil, or water droplets on the screen can render it unresponsive. It’s always a good idea to wipe down a screen if it is not working first and then try other fixes. Clean the iPhone with a piece of cloth and see if the screen responds. Also, remove the screen protector or case if you have it on.
2. Disconnect Accessories
If you have a lightning cable or any other accessory connected to the iPhone, then remove it and check whether the screen is working or not. This is usually caused by a defective accessory. It can also be caused by unlicensed third-party accessories.
3. Force Restart Your iPhone
If your iPhone has an intermittent touch screen issue, then go ahead and restart the device. Sometimes, that’s all you need to fix this bug. However, this won’t work if the screen is completely frozen. Apple lets you hard reboot your device in these cases. Don’t worry, as this will not clear your storage.
iPhone 8 or Newer
Press and release the Volume Up button quickly. Then, press and release the Volume Down button quickly. Then press and hold the Side button until you see the Apple logo.
iPhone 7 and iPhone 7 Plus
Press and hold both the Side button and the Volume Down buttons until you see the Apple logo.
iPhone 6s or Older
Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.
Your iPhone touch screen should start working after a forced restart.
4. Clear Up Your Storage
If you are seeing frozen screens pretty frequently, then it’s a performance issue and full storage is the most likely culprit. To see whether there’s any space left on the iPhone or not, all you have to do is:
- Open up the Settings app.
- Tap General.
- Tap Storage & Usage.
- Select Manage Storage.
Clear out unwanted apps and files from your iPhone and you should be good to go.
5. Uninstall Unwanted Apps
If your iPhone touch screen is not working after installing an app, then you should delete the app. A bug after an app update can also cause this issue. Simply long-press on the app icon until it starts jiggling. Then press the x icon.
6. Update iOS
Some updates come with their own fair share of bugs. Some updates can mess up a screen that was fixed by a third-party seller. Whatever the reason may be, if your iPhone touch screen stopped working properly after an update, then you should update it again. Apple quickly rolls out patches for major bugs and you should check whether a new update is available for your device:
- Open up Settings.
- Tap General.
- If there’s an update, you’ll see an indicator next to Software Updates.
- Tap Download & Install
- You can choose to install the update immediately or schedule it for later.
7. Use Recovery Mode
If the steps above did not work, then you can try restoring your iPhone using the recovery mode. You need a computer for this. If you are using macOS Catalin, then make sure you have all of the latest updates installed. On older versions of macOS and Windows, make sure that you have the newest version of iTunes installed.
- Connect your iPhone to your computer.
- Connect your iPhone to the computer via a lightning cable. Open iTunes or Finder(if you’re using Catalina 10.15 or above). Find your device.
- Force reset your device until you see a recovery mode screen(pictured below) instead of the usual Apple logo. If the Apple logo pops up, something went wrong and you will have to start over.
- You’ll get a prompt saying that your iPhone has run into problems. Hit Update.
- The software will be downloaded and installed on your phone.
8. Visit the Genius Bar
If nothing worked so far, then you are dealing with a hardware issue. If you have an iPhone 6 or 6Plus, then you should check out this article. Also, check out: How to Make Genius Bar Appointment in 2 Minutes.
If your iPhone touch screen is not working, then these are the troubleshooting steps that you have to follow. I hope that you found this article informative. If you have any doubts or any suggestions, please let me know in the comments section down below and I will get back to you shortly.